CVE-2019-25263

Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users.

CVSS v3 6.4 MEDIUM

6.4^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 3.1 / Impact : 2.7

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope CHANGED

References

Link	Resource
https://sweethawk.co/zendesk/survey-app
https://www.exploit-db.com/exploits/47781
https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting
https://www.zendesk.com/apps/support/survey/

Configurations

No configuration.

History

03 Feb 2026, 18:16

Type	Values Removed	Values Added
New CVE

Information

Published : 2026-02-03 18:16

Updated : 2026-02-03 18:16

NVD link : CVE-2019-25263

Mitre link : CVE-2019-25263

CVE.ORG link : CVE-2019-25263

JSON object : View

Products Affected

No product.

CWE

CWE-79

Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')

{"id": "CVE-2019-25263", "cveTags": [], "metrics": {"cvssMetricV31": [{"type": "Primary", "source": "disclosure@vulncheck.com", "cvssData": {"scope": "CHANGED", "version": "3.1", "baseScore": 6.4, "attackVector": "NETWORK", "baseSeverity": "MEDIUM", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N", "integrityImpact": "LOW", "userInteraction": "NONE", "attackComplexity": "LOW", "availabilityImpact": "NONE", "privilegesRequired": "LOW", "confidentialityImpact": "LOW"}, "impactScore": 2.7, "exploitabilityScore": 3.1}], "cvssMetricV40": [{"type": "Secondary", "source": "disclosure@vulncheck.com", "cvssData": {"Safety": "NOT_DEFINED", "version": "4.0", "Recovery": "NOT_DEFINED", "baseScore": 5.1, "Automatable": "NOT_DEFINED", "attackVector": "NETWORK", "baseSeverity": "MEDIUM", "valueDensity": "NOT_DEFINED", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X", "exploitMaturity": "NOT_DEFINED", "providerUrgency": "NOT_DEFINED", "userInteraction": "PASSIVE", "attackComplexity": "LOW", "attackRequirements": "NONE", "privilegesRequired": "LOW", "subIntegrityImpact": "LOW", "vulnIntegrityImpact": "LOW", "integrityRequirement": "NOT_DEFINED", "modifiedAttackVector": "NOT_DEFINED", "subAvailabilityImpact": "NONE", "vulnAvailabilityImpact": "NONE", "availabilityRequirement": "NOT_DEFINED", "modifiedUserInteraction": "NOT_DEFINED", "modifiedAttackComplexity": "NOT_DEFINED", "subConfidentialityImpact": "LOW", "vulnConfidentialityImpact": "LOW", "confidentialityRequirement": "NOT_DEFINED", "modifiedAttackRequirements": "NOT_DEFINED", "modifiedPrivilegesRequired": "NOT_DEFINED", "modifiedSubIntegrityImpact": "NOT_DEFINED", "modifiedVulnIntegrityImpact": "NOT_DEFINED", "vulnerabilityResponseEffort": "NOT_DEFINED", "modifiedSubAvailabilityImpact": "NOT_DEFINED", "modifiedVulnAvailabilityImpact": "NOT_DEFINED", "modifiedSubConfidentialityImpact": "NOT_DEFINED", "modifiedVulnConfidentialityImpact": "NOT_DEFINED"}}]}, "published": "2026-02-03T18:16:09.257", "references": [{"url": "https://sweethawk.co/zendesk/survey-app", "source": "disclosure@vulncheck.com"}, {"url": "https://www.exploit-db.com/exploits/47781", "source": "disclosure@vulncheck.com"}, {"url": "https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting", "source": "disclosure@vulncheck.com"}, {"url": "https://www.zendesk.com/apps/support/survey/", "source": "disclosure@vulncheck.com"}], "vulnStatus": "Received", "weaknesses": [{"type": "Primary", "source": "disclosure@vulncheck.com", "description": [{"lang": "en", "value": "CWE-79"}]}], "descriptions": [{"lang": "en", "value": "Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users."}], "lastModified": "2026-02-03T18:16:09.257", "sourceIdentifier": "disclosure@vulncheck.com"}