Total
134 CVE
| CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
|---|---|---|---|---|---|
| CVE-2017-16854 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 4.0 MEDIUM | 6.5 MEDIUM |
| In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets. | |||||
| CVE-2017-16921 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 9.0 HIGH | 8.8 HIGH |
| In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. | |||||
| CVE-2017-16664 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 6.5 MEDIUM | 8.8 HIGH |
| Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation. | |||||
| CVE-2017-14635 | 1 Otrs | 1 Otrs | 2025-04-20 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. | |||||
| CVE-2016-9139 | 1 Otrs | 1 Otrs | 2025-04-20 | 4.3 MEDIUM | 6.1 MEDIUM |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. | |||||
| CVE-2017-15864 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 4.0 MEDIUM | 8.8 HIGH |
| In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password. | |||||
| CVE-2017-9324 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end. | |||||
| CVE-2017-17476 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2025-04-20 | 6.8 MEDIUM | 8.8 HIGH |
| Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email. | |||||
| CVE-2017-9299 | 1 Otrs | 1 Otrs | 2025-04-20 | 4.3 MEDIUM | 6.1 MEDIUM |
| Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected. | |||||
| CVE-2014-2554 | 2 Opensuse, Otrs | 2 Opensuse, Otrs | 2025-04-12 | 4.3 MEDIUM | N/A |
| OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. | |||||
| CVE-2014-2553 | 1 Otrs | 1 Otrs | 2025-04-12 | 3.5 LOW | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. | |||||
| CVE-2014-1695 | 1 Otrs | 1 Otrs | 2025-04-12 | 4.3 MEDIUM | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. | |||||
| CVE-2014-1471 | 1 Otrs | 1 Otrs | 2025-04-11 | 7.5 HIGH | N/A |
| SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL. | |||||
| CVE-2009-5057 | 1 Otrs | 1 Otrs | 2025-04-11 | 5.0 MEDIUM | N/A |
| The S/MIME feature in Open Ticket Request System (OTRS) before 2.3.4 does not configure the RANDFILE and HOME environment variables for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file. | |||||
| CVE-2010-4767 | 1 Otrs | 1 Otrs | 2025-04-11 | 5.0 MEDIUM | N/A |
| Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox. | |||||
| CVE-2008-7278 | 1 Otrs | 1 Otrs | 2025-04-11 | 5.0 MEDIUM | N/A |
| The S/MIME feature in Open Ticket Request System (OTRS) before 2.2.5, and 2.3.x before 2.3.0-beta1, does not properly configure the RANDFILE environment variable for OpenSSL, which might make it easier for remote attackers to decrypt e-mail messages that had lower than intended entropy available for cryptographic operations, related to inability to write to the seeding file. | |||||
| CVE-2010-4760 | 1 Otrs | 1 Otrs | 2025-04-11 | 3.5 LOW | N/A |
| Open Ticket Request System (OTRS) before 3.0.0-beta6 adds email-notification-ext articles to tickets during processing of event-based notifications, which allows remote authenticated users to obtain potentially sensitive information by reading a ticket. | |||||
| CVE-2012-4751 | 1 Otrs | 1 Otrs | 2025-04-11 | 4.3 MEDIUM | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.15, 3.0.x before 3.0.17, and 3.1.x before 3.1.11 allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element, as demonstrated by an IFRAME element. | |||||
| CVE-2009-5056 | 1 Otrs | 1 Otrs | 2025-04-11 | 2.1 LOW | N/A |
| Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list. | |||||
| CVE-2010-4758 | 1 Otrs | 1 Otrs | 2025-04-11 | 1.9 LOW | N/A |
| installer.pl in Open Ticket Request System (OTRS) before 3.0.3 has an Inbound Mail Password field that uses the text type, instead of the password type, for its INPUT element, which makes it easier for physically proximate attackers to obtain the password by reading the workstation screen. | |||||